Keep Your MTN Number – Even When You’re Away

Don’t risk losing your cherished MTN number when you are unavailable for a long time. Our “Keep My Number” service ensures your number stays active and doesn’t get recycled.

This service is perfect for:

• Frequent travellers
• Students studying internationally
• People on long-term assignments without access to their MTN numbers
• Customers that spend a lot of time out of the country

How it Works:

• Available for prepaid customers only.
• Manage your subscription through *165#, USSD, MyMTN app, and website.
• Subscribe for 6 months, 1 year, or 2 years.
• Pay upfront for the chosen duration.
• Enjoy additional MTN minutes and data that come with the bundle

Benefits:

• Avoid losing your MTN number due to inactivity.
• Maintain your identity with your MTN number and stay connected with friends, family, and colleagues.
• Pick up right where you left off when you return to Uganda by utilizing the data and voice offers.

Pricing and Duration:

6GB +100 MTN -MTN minutes

• Keep your Number for 6 months
• Get 6GB +100 MTN -MTN minutes
• Both minutes & data valid for 6 months

10GB+200 MTN-MTN minutes

• Keep your Number for 12 months (1 year)
• Get 10GB +200 MTN -MTN minutes
• Both minutes & data valid for 12 months

20GB+300 MTN-MTN minutes

• Keep your Number for 24 months (2 years)
• Get 20GB +300 MTN -MTN minutes
• Both minutes & data valid for 24 months

Customer Support:

Having trouble with Keep My Number? Contact the customer service team for help:

• Call: 0771001000
• WhatsApp: 0772123100
• Email: customerservice.ug@mtn.com

Enjoy uninterrupted connectivity with your home network SIM card while visiting Uganda. Roam on the Unstoppable MTN network while in Uganda. Enjoy Uganda’s breathtaking scenery that includes lush national parks, the mighty Nile, and the serene Lake Victoria. Its wildlife, from gorillas to hippos, is a testament to its biodiversity. The warmth of its varied peoples, their rich cuisine delightful on the tastebuds and the gyrating traditional dances all make Uganda truly exceptional. Enjoy all this and more on the Unstoppable network, MTN Uganda. Please remember to engage your home network for the roaming rates as well as service provision, where, required before embarking on your lifechanging expedition to the pearl of Africa.

MTN Uganda customers can access uninterrupted Voice, SMS and/or data services while roaming with their MTN Uganda prepaid or postpaid  numbers in many countries across the world. Here is a list of the countries.

Coverage Map

Enjoy unstoppable connectivity across the world with our uniquely designed MTN Roaming Bundles.

MTN customers can activate both Voice or Data bundles on their MTN prepaid or postpaid Sim cards to remain connected to family and friends as they explore the world while enjoying great rates.

Destinations	Eligible countries	1/2GB	1GB	3GB
Countries with MTN	Afghanistan, Benin, Botswana, Cameroon, Congo, Cyprus, Ghana, Guinea-Bissau, Guinea Republic, Ivory Coast, Liberia, Nigeria, Rwanda, South Africa, South Sudan, Sudan, Swaziland and Zambia.	15,000	29,000	85,000
One Network Area (East Africa)	Rwanda, Kenya, Tanzania and South Sudan	15,000	29,000	85,000
Africa	Burundi, Malawi, Namibia, Sierra Leon, South Africa and Tchad.	25,000	48,000	Not applicable
Asia	Cyprus, Indonesia, Iran, Israel, Pakistan, Slovakia and South Korea	17,000	34,000	105,000
Europe and Australia	Belarus, Denmark, France, Iceland, Macau, New Zealand and Norway	18,000	36,000	110,000
North and Central America	United states of America and Mexico	21,000	41,000	125,000
South America	Argentina	17,000	34,000	100,000

Destinations
Countries with MTN

• Eligible countries
  Afghanistan, Benin, Botswana, Cameroon, Congo, Cyprus, Ghana, Guinea-Bissau, Guinea Republic,
  Ivory Coast, Liberia, Nigeria, Rwanda, South Africa, South Sudan, Sudan, Swaziland and
  Zambia.
• 1/2GB
  15,000
• 1GB
  29,000
• 2GB
  85,000

Destinations
One Network Area (East Africa)

• Eligible countries
  Rwanda, Kenya and South Sudan
• 1/2GB
  15,000
• 1GB
  29,000
• 2GB
  85,000

Destinations
Africa

• Eligible countries
  Burundi, Malawi, Namibia, Sierra Leon, South Africa and Tchad.
• 1/2GB
  25,000
• 1GB
  48,000
• 2GB
  Not applicable

Destinations
Asia

• Eligible countries
  Cyprus, Indonesia, Iran, Israel, Pakistan, Slovakia and South Korea
• 1/2GB
  17,000
• 1GB
  34,000
• 2GB
  105,000

Destinations
Europe and Australia

• Eligible countries
  Belarus, Denmark, France, Iceland, Macau, New Zealand and Norway
• 1/2GB
  18,000
• 1GB
  36,000
• 2GB
  110,000

Destinations
North and Central America

• Eligible countries
  United States of America and Mexico
• 1/2GB
  21,000
• 1GB
  41,000
• 2GB
  125,000

Destinations
South America

• Eligible countries
  Argentina
• 1/2GB
  17,000
• 1GB
  34,000
• 2GB
  100,000