MTN Webphone with Webex
MTN Webphone with Webex
What is MTN Webphone with Webex?
The new and improved MTN Webphone with Webex is not only a calling application but also one that allows you to enjoy all the things you love, like chatting, sending emojis, having online meetings which you can easily schedule or join from wherever you are, file sharing and much more.
What can I do with the new MTN Webphone with Webex?
The new improved MTN Webphone with Webex is powered by our partner Cisco, the global leading provider in video conferencing and messaging solutions. With this service, you will be able to:
- Make calls over the Internet from a PC, tablet, or smartphone
- Have online meetings which you can schedule or join from wherever you are
- Call business partners, employees, friends, or family back home in Uganda at affordable local rates
Where do I go get an Webphone with Webex number?
You can get an MTN Webphone with Webex number from any MTN Service center near you.
What do I need to obtain the service?
To obtain the service, please carry along with you:
- An original valid National ID (Ugandans)
- A valid Passport (Foreigners)
- An active Email Address
If I have an old MTN Webphone number, what do I do?
In case you are an old Webphone customer, please visit an MTN Service center for fresh registration onto the new platform, to enjoy the new MTN Webphone with Webex experience.
Who can I contact for additional Information?
For additional information, reach us on any of these:
- Call: +256771001000
- WhatsApp: +256772123100
- Email: customerservice.ug@mtn.com
Comparatively, what advantages does MTN Webphone with Webex have over other applications like WhatsApp or Google Meet?
All three services offer chat, online meetings and scheduling services. However, MTN Webphone with Webex has an extra advantage of a ‘032’ calling number that can be used to make or receive calls back home at local rates.
Where do I find the MTN Webphone with Webex application?
MTN Webphone with Webex can be directly downloaded from the Google Play and Apple Play Store. The mobile application name is ‘Webex’
I am already an MTN Webphone with Webex customer, how do I recharge?
To recharge your account, load airtime for your Webphone with Webex number using mobile money via *165*1# or via the MoMo app. Note that you will need to select load airtime for another number (your 03224xxxxx) when loading from your regular MTN Mobile phone number (0772/0782/076).
I am already an MTN Webphone with Webex customer, how do I check my account balance?
You can check your account balance by dialing 131 from your MTN Webphone with Webex application to listen and follow the prompts.
I am already an MTN Webphone with Webex customer, how are calls charged?
Your calls will be charged at the prevailing local fixed line per minute rates, regardless of where you make your calls from.