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Tourist SIM Registration
1. What is the Tourist SIM card?
The Tourist SIM card is a temporary free SIM card restricted to subscribers with foreign passports within the boundaries of Uganda.
2. How can I get the Tourist SIM?
The Tourist SIM is available at the MTN Service Center at the airport upon arrival. This is also now available with selected Tour partners.
3. How can I activate the free Tourist SIM on arrival?
To activate the Tourist sim, you will need to avail your travel documents like Passport and Visa. An agent will help you with the registration process.
4. How do I activate my Tourist SIM card for Mobile Money (MOMO)?
Customers will dial *165# to activate the MOMO Account.
5. How do I purchase bundles?
To buy any of the Tourist Combo bundles, customers dial the *160*20# or *165# interactive USSD strings.
6. What bundles are available for purchase on the Tourist SIM card?
Customers are free to buy the Tourist combo bundles, Open Market Voice or Data Only bundles & international calling bundles. There is no limit to the number of times you can purchase any bundle however all purchases are strictly by Airtime or MOMO.
Below are the current Tourist Combo Bundles
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Validity Description Price 30 days 10GB+ 150 mins 30,000 30 days 30GB+ 450mins 85,000 30 days 50GB+ 1000 mins 140,000 30 days 85GB + 1500 mins 220,000
7. How do I recharge my MOMO wallet?
Tourists can go to any MTN Mobile Money agent to load the equivalent of UGX shillings to their MOMO Wallet.
8. What is the validity of the free Tourist SIM on arrival?
The Tourist SIM card is valid for as long as your Visa is valid. The SIM card will be automatically deactivated when your VISA expires.
9. How many SIM cards can I activate?
You can get a maximum of one free SIM from MTN during your stay.
10. Can the SIM be replaced in case I lose it?
Yes. In case you lose the SIM, you can replace it at any of the MTN Service Centers.
11. Can I replace the physical free Tourist SIM with an eSim?
Yes. All you need to do is head to our MTN Service center, present the physical free Tourist SIM, and request for it to be transferred to an eSim.
12. How do I get support on the Tourist SIM card?
In case of support, customers will call the general helpline (100) for all product-related inquiries for the Tourist SIM services and offered packages.