MTN WakaNet
Wakanet MIFI
What is a MiFi?
MiFi is a portable Wi-Fi solution that allows you to have Wi-Fi access on the go. It can be shared between mobile internet-enabled devices — such as smartphones, laptops, tablets, and game consoles.
Where can i purchase a MiFi Device?
Device can be purchased from all MTN service centres and dealer shops.
How much does a MiFi Device cost?
UGX 50,000 at any MTN selling point.
How many Wi-Fi devices can a MiFi connect?
A MiFi can connect to up to 10 Wi-Fi devices.
What offers come with a MiFi?
A MiFi comes with Free 20 GB Valid for 30days.
What is the cost of the MiFi data bundles?
| WakaNet Mifi Packages (No expiry) | WakaNet Monthly Bundles | WakaNet Weekly Bundles |
| 3GB at UGX 10,000 | 1.5GB at UGX 5,000 | 12GB at 10,000 |
| 5GB at UGX 15,000 | 3.2GB at UGX 10,000 | 3.5GB at UGX 10,000 |
| 12GB at UGX 30,000 | 7.5GB at UGX 20,000 | |
| 15GB at UGX 55,000 | 22GB at UGX 50,000 | |
| 45GB at UGX 85,000 | 48GB at UGX 100,000 | |
| 85GB at UGX 170,000 |
WakaNet Mifi Packages (No expiry)
- 3GB
UGX 10,000 - 5GB
UGX 15,000 - 12GB
UGX 30,000 - 25GB
UGX 55,000 - 45GB
UGX 85,000
WakaNet Monthly Bundles
- 1.5GB
UGX 5,000 - 3.2GB
UGX 10,000 - 7.5GB
UGX 20,000 - 22GB
UGX 50,000 - 48GB
UGX 100,000 - 85GB
UGX 170,000
WakaNet Weekly Bundles
- 12GB
UGX 28,000 - 3.5GB
UGX 10,000
How can I activate MiFi device bundles?
Dial *150*3*2# or Use the MyMTN App and pay through Mobile Money.
How Can I check my MiFi data balance?
*150*3*2# use any number registered with the same name and NIN as the number on the MiFi simcards.
How can I change my MTN MiFi Password?
Connect device to internet, browse with http://192.168.1.1. Login with username and password as indicated on the sticker at the back or bottom of the MiFi to access the change password option.
How can I know my Wi-Fi Connection password?
Check on the MiFi device sticker at the back or bottom use the Wi-Fi Key to connect.
What can I do when my MiFi isn’t connecting?
Check that you have an active bundle, then restart the device. It should be able to work after this, however if it doesn’t contact us for further support.
How can I reset MiFi device?
Look for small hole on device labelled reset, hold down a Sim ejector Pin, wait for the device lights to restart to complete the reset process then reconnect.
Why isn’t my MiFi name not displaying on devices?
Reset the MiFi and reconnect.
How do I remove the red light on my MiFi device?
Reset the MiFi and reconnect. If it persists, please contact us or visit a service center for further support.
How can I check the devices connected to my MiFi?
Connect device to internet, browse with http://192.168.1.1. Login with the username and password as indicated on the device Sticker to access User dashboard.
How can I contact MTN for Support?
Client can reach us through WhatsApp on 0772122100, Call 125, on X @mtnug or Email: Wakanet.ug@mtn.com for support.