Fill out the attached form and drop it at the nearest MTN service point with a copy of your ID and passport photograph. Alternatively email a scanned copy of the form together with your ID and passport photograph to email@example.com
Click here to download the form
Load Mobile Money
Provide the following at a authorised MTN Mobile Money Agent:
Your MTN mobile number, which doubles as your MTN Mobile Money account number
The amount of money you wish to credit onto your Mobile Money account
Your ID document
You will receive confirmation via SMS that your account has been credited.
Send Mobile Money
Sending money to another mobile user (MTN or any other network):
You and your recipient will receive an SMS notification with the transaction detail.
Mobile Money can ONLY be withdrawn from an authorised MTN MobileMoney agent.
As a registered MTN Mobile Money recipient you will have to provide the agent with:
The Agent will initiate the withdrawal, and you will receive a message on your phone requesting you to withdraw by in putting your MM PIN, then you and the agent will receive an SMS notification with the transaction detail.
As a non-registered MTN Mobile Money recipient will have to provide the agent with:
Then personally enter the secret code into the agent’s phone
Pay your bill through MobileMoney to settle a utility payment (as such DStv):
Go to MTN Menu in your phone menu and select MobileMoney
Select Pay Bill
Enter your DStv Smartcard number (11 digits)
Enter your bouquet package amount
Enter your PIN and Confirm
Buying MTN airtime for yourself or someone else, purchase as low as UGX 50 worth of airtime:
You and your recipient will receive a confirmation SMS of the completed transaction.
Extra MTN MobileMoney features include managing your account: